Re-Lux Collision

Expert Collision Repair

Reliable Solutions for Accident Damage

At Re-lux Collision, professional techniques are utilized to restore vehicles to their pre-accident condition, ensuring safety and satisfaction for all customers.

Efficient service is provided to minimize vehicle downtime, allowing customers to get back on the road quickly.

Repairs are performed using top-quality materials and equipment, ensuring durability and safety for your vehicle.

Insurance claims are managed directly with your provider, making the process seamless and stress-free for you.

Experienced technicians handle all repairs, guaranteeing expert workmanship and attention to detail.

Dedicated Customer Support

Your Trusted Partner for Collision Repairs

At Re-lux Collision, exceptional customer support is provided throughout the repair process. Our team is available to address all questions and concerns, ensuring you feel informed and confident. We prioritize your needs and aim to make your experience seamless and stress-free during this challenging time.

Our Process

STEP 1:

Insurance & Communication

Most insurance carriers operate 24/7, allowing you to file a claim anytime, even after hours or on weekends. Contact your local Re-Lux Collision center to schedule an appointment, as appointments are required.

When you drop off your vehicle, we’ll guide you through the process of removing all personal belongings from the car. Our paperwork includes a repair authorization and limited power of attorney. We’ll also review your insurance terms, including deductible details. If you need a rental vehicle, we work closely with Enterprise to streamline the process.

We highly recommend opting for text message updates to keep you informed throughout the repair process. This allows us to notify you of each repair stage and reach out promptly with any questions.

STEP 2:

Vehicle Disassembly & Your Repair Plan

At Re-Lux Collision, we use a structured, part-by-part approach to assess vehicle damage, including an electrical scan to identify any underlying issues. After carefully disassembling your vehicle for a complete inspection, we develop a detailed blueprint outlining each step of the repair process, which typically takes between 1–3 hours.

Once the disassembly and blueprint are complete, we submit the repair plan to your insurance company to expedite approval. Your insurance company will review and approve the plan, including any additional estimates if needed. Once everything is in place, we order the necessary parts and begin repairs.

STEP 3:

The Repair Process

In most cases, we start repairs immediately—even before the new parts arrive. This process involves computerized measurements for structural damage and mechanical repairs. The repair timeline varies based on the extent of the damage, but we’ll keep you informed at every stage. Using the latest technology and equipment, we aim to deliver the highest quality repairs. We also employ Mirka dust-free sanding systems, ensuring safe and efficient repairs while prioritizing the health of our technicians.

STEP 4:

The Repair Process

After repairs are complete, your vehicle will visit our full-service paint shop, where we use high-quality, environmentally friendly BASF automotive paints approved by manufacturers. To protect the fresh paint and enhance your vehicle’s shine, our I-CAR, BASF, and ASE-certified technicians apply durable finishes and glosses for a lasting, beautiful result.

STEP 5:

Vehicle Reassembly

At Re-Lux Collision, we take meticulous care in reassembling your vehicle, using advanced AirPro Diagnostics systems. With AirPro, we have access to OEM software with the latest information, allowing us to perform repairs in-house for a quicker turnaround than many other shops. At this stage, you’ll receive a text update with our progress and an estimated completion timeframe. Once reassembly is complete, we wash, clean, and vacuum your vehicle to ensure it’s returned to you in pristine condition.

STEP 6:

Quality Control Check

Our quality control department conducts an in-depth, part-by-part inspection to ensure each component meets our high standards before returning your vehicle. This process includes carefully examining all repaired and replaced parts, verifying structural integrity, and running diagnostics to confirm all systems are functioning as expected. Our team inspects everything from alignment to paint finish, making sure no detail is overlooked. This rigorous quality check is designed to ensure your vehicle’s safety, performance, and appearance, giving you complete confidence when you drive away from Re-Lux Collision.

STEP 7:

Vehicle Pickup, Payment & Repair Review

Once your vehicle is ready, we’ll notify you by text message and follow up with a phone call to confirm its completion. We’ll also confirm payment arrangements to make the pickup process seamless. When you arrive, one of our team members will meet you carside to review the repairs in detail, ensuring you’re fully satisfied with the work completed. If you’re using an Enterprise rental car, we’ll manage the return on your behalf, making the final steps as convenient and stress-free as possible.

STEP 8:

Lifetime Warranty

Rest assured, you can have complete confidence in the quality of your repairs. Our commitment to excellence is backed by a written guarantee that covers our work for as long as you own your vehicle. This warranty reflects our dedication to delivering repairs that meet the highest standards, ensuring peace of mind and lasting value.

Comprehensive Services for Your Vehicle’s Needs

At Re-lux Collision, a wide range of services is offered to address all your vehicle needs. From diagnostic scanning to collision repair, our expert team ensures quality repairs, safety, and optimal performance for every vehicle, no matter the damage.

Diagnostic Scanning

Advanced diagnostic scanning is performed to accurately identify vehicle issues, ensuring comprehensive repairs are recommended and performed effectively for optimal performance.

Calibration Services

Precision calibration services are provided to ensure that all sensors and systems operate correctly, contributing to vehicle safety and performance in all conditions.

Collision Repair

Expert collision repair services are offered to restore your vehicle’s structure and appearance, ensuring safety standards are met and your car looks like new.

Paint and Scratches

Professional paint and scratch repair services are utilized to restore your vehicle’s finish, improving aesthetics while protecting against further damage and corrosion.

Bumper Repair​

Efficient bumper repair services are conducted to fix any damage, enhancing your vehicle’s appearance and ensuring safety features function properly after repairs.

Auto Glass Replacement

Quality auto glass replacement services are available to restore visibility and safety, ensuring that high standards are met for durability and clarity.

Frequently Asked Questions About Collision Repair

What should I do after an accident?

First, ensure safety by moving to a safe location. Then, contact emergency services and gather information from all parties involved. Finally, notify your insurance company to begin the claims process.

How long will repairs take?

Repair duration varies based on damage extent and parts availability. Generally, repairs are completed within a few days. However, complex damages may require additional time, and regular updates will be provided throughout the process.

Will my insurance cover the repairs?

Most insurance policies cover collision repairs. It is advisable to review your policy and contact your insurance provider for specific coverage details. Additionally, we can assist with the claims process to facilitate smooth communication.

What types of repairs are offered?

Comprehensive collision repair services are provided, including frame straightening, bodywork, paint matching, and part replacement. Each repair is tailored to meet your vehicle’s specific needs, ensuring it is restored to its pre-accident condition.

How will I know if my car is ready?

Regular updates will be provided during the repair process. You will receive notifications via phone or email. Furthermore, a final inspection will be conducted before your vehicle is returned to ensure everything meets quality standards.

Can I drive my car during repairs?

Driving a damaged vehicle is not recommended, as it may pose safety risks. Furthermore, certain repairs require specific parts or adjustments that can only be completed when the vehicle is in the shop.

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