
Precision Vehicle Scanning
Thorough Diagnostics for Reliable Repairs
Advanced scanning tools are used to detect hidden issues, ensuring accurate repairs for accidental and routine vehicle damage at Re-lux Collision.
- Latest Technology
Using modern tools, our scans capture comprehensive data for precise issue identification.
- Hidden Damage Detection
Scans reveal unseen damage, ensuring your vehicle’s complete and safe restoration.
- Expert Analysis
Experienced technicians interpret scan results, crafting a detailed, effective repair plan.
- Faster Solutions
Diagnostic scanning speeds up repair processes, getting you back on the road quickly.
Support and Assistance, Every Step Forward
Your comfort and confidence matter to us. At Re-lux Collision, we prioritize your peace of mind by providing full support throughout every repair step. Moreover, our team ensures you stay informed with clear, concise updates on your vehicle’s progress, all while offering convenient options for scheduling and vehicle drop-off or pick-up.
- Personalized Updates on Your Vehicle’s Progress
- Clear Explanations of Diagnostic Findings
- Flexible Scheduling and Pick-Up Options
- Friendly Support for Any Repair Questions

Our Process
STEP 1:
Insurance & Communication
Most insurance carriers operate 24/7, allowing you to file a claim anytime, even after hours or on weekends. Contact your local Re-Lux Collision center to schedule an appointment, as appointments are required.
When you drop off your vehicle, we’ll guide you through the process of removing all personal belongings from the car. Our paperwork includes a repair authorization and limited power of attorney. We’ll also review your insurance terms, including deductible details. If you need a rental vehicle, we work closely with Enterprise to streamline the process.
We highly recommend opting for text message updates to keep you informed throughout the repair process. This allows us to notify you of each repair stage and reach out promptly with any questions.

STEP 2:
Vehicle Disassembly & Your Repair Plan
At Re-Lux Collision, we use a structured, part-by-part approach to assess vehicle damage, including an electrical scan to identify any underlying issues. After carefully disassembling your vehicle for a complete inspection, we develop a detailed blueprint outlining each step of the repair process, which typically takes between 1–3 hours.
Once the disassembly and blueprint are complete, we submit the repair plan to your insurance company to expedite approval. Your insurance company will review and approve the plan, including any additional estimates if needed. Once everything is in place, we order the necessary parts and begin repairs.

STEP 3:
The Repair Process
In most cases, we start repairs immediately—even before the new parts arrive. This process involves computerized measurements for structural damage and mechanical repairs. The repair timeline varies based on the extent of the damage, but we’ll keep you informed at every stage. Using the latest technology and equipment, we aim to deliver the highest quality repairs. We also employ Mirka dust-free sanding systems, ensuring safe and efficient repairs while prioritizing the health of our technicians.

STEP 4:
The Repair Process
After repairs are complete, your vehicle will visit our full-service paint shop, where we use high-quality, environmentally friendly BASF automotive paints approved by manufacturers. To protect the fresh paint and enhance your vehicle’s shine, our I-CAR, BASF, and ASE-certified technicians apply durable finishes and glosses for a lasting, beautiful result.

STEP 5:
Vehicle Reassembly
At Re-Lux Collision, we take meticulous care in reassembling your vehicle, using advanced AirPro Diagnostics systems. With AirPro, we have access to OEM software with the latest information, allowing us to perform repairs in-house for a quicker turnaround than many other shops. At this stage, you’ll receive a text update with our progress and an estimated completion timeframe. Once reassembly is complete, we wash, clean, and vacuum your vehicle to ensure it’s returned to you in pristine condition.

STEP 6:
Quality Control Check
Our quality control department conducts an in-depth, part-by-part inspection to ensure each component meets our high standards before returning your vehicle. This process includes carefully examining all repaired and replaced parts, verifying structural integrity, and running diagnostics to confirm all systems are functioning as expected. Our team inspects everything from alignment to paint finish, making sure no detail is overlooked. This rigorous quality check is designed to ensure your vehicle’s safety, performance, and appearance, giving you complete confidence when you drive away from Re-Lux Collision.

STEP 7:
Vehicle Pickup, Payment & Repair Review
Once your vehicle is ready, we’ll notify you by text message and follow up with a phone call to confirm its completion. We’ll also confirm payment arrangements to make the pickup process seamless. When you arrive, one of our team members will meet you carside to review the repairs in detail, ensuring you’re fully satisfied with the work completed. If you’re using an Enterprise rental car, we’ll manage the return on your behalf, making the final steps as convenient and stress-free as possible.

STEP 8:
Lifetime Warranty
Rest assured, you can have complete confidence in the quality of your repairs. Our commitment to excellence is backed by a written guarantee that covers our work for as long as you own your vehicle. This warranty reflects our dedication to delivering repairs that meet the highest standards, ensuring peace of mind and lasting value.

Comprehensive Services for Your Vehicle’s Needs
At Re-lux Collision, a wide range of services is offered to address all your vehicle needs. From diagnostic scanning to collision repair, our expert team ensures quality repairs, safety, and optimal performance for every vehicle, no matter the damage.
Diagnostic Scanning
Advanced diagnostic scanning is performed to accurately identify vehicle issues, ensuring comprehensive repairs are recommended and performed effectively for optimal performance.
Calibration Services
Precision calibration services are provided to ensure that all sensors and systems operate correctly, contributing to vehicle safety and performance in all conditions.
Collision Repair
Expert collision repair services are offered to restore your vehicle’s structure and appearance, ensuring safety standards are met and your car looks like new.
Paint and Scratches
Professional paint and scratch repair services are utilized to restore your vehicle’s finish, improving aesthetics while protecting against further damage and corrosion.
Bumper Repair
Efficient bumper repair services are conducted to fix any damage, enhancing your vehicle’s appearance and ensuring safety features function properly after repairs.
Auto Glass Replacement
Quality auto glass replacement services are available to restore visibility and safety, ensuring that high standards are met for durability and clarity.
Answers to Common Diagnostic Scanning Questions
A diagnostic scan is an essential tool that identifies both electronic and mechanical issues in your vehicle. This process ensures precise repairs and helps prevent future problems, keeping your vehicle running smoothly.
Typically, a diagnostic scan takes around 30 minutes. However, if complex issues are detected, additional time may be required to perform a thorough analysis and ensure all potential problems are addressed.
Yes, even minor accidents can cause hidden damage. A diagnostic scan is crucial to identify any underlying issues that might affect your vehicle’s safety and performance, ensuring comprehensive repairs are completed.
Our advanced diagnostic equipment is compatible with most makes and models, including both older and newer vehicles. This ensures accurate diagnostics regardless of your vehicle’s age or type, providing reliable results.
Diagnostic scans can uncover a range of issues, including problems with the engine, transmission, brakes, and electrical systems. Detecting these issues early helps maintain your vehicle’s safety and overall performance.
No, diagnostic scanning is a non-invasive process that uses software to read data without physically impacting your vehicle. This means your vehicle remains safe during the scanning procedure, with no risk involved.
