Will the Shop Order Parts Before I Drop Off My Vehicle?

Most people do not spend much time inside a repair shop unless something goes wrong. When an accident happens, your vehicle suddenly becomes a priority, and so does your schedule. You may be dealing with an insurance company, arranging a rental car, reviewing an estimate, and trying to understand costs. Customers often worry that if a shop does not order parts early, the repair will take longer or cost more money. These concerns are understandable, especially when the car is essential for daily life.

Can the Auto Body Shop Help Negotiate With My Insurance Claim?

Most insurance estimates are based on a brief visual review. The insurance adjuster may not remove panels or perform a full teardown during the initial inspection. As a result, the insurer’s estimate often reflects only visible damage. Hidden issues inside the auto body, behind bumpers, or within structural areas are frequently missed at this stage. That initial estimate is meant to start the claims process, not define the full cost of repair.

Can I Decide Which Parts Are Used On My Car After an Accident?

One useful tip when buying parts is to use your vehicle identification number (VIN number) to cross reference parts and verify compatibility. This helps avoid ordering the wrong part and ensures the replacement matches your vehicle’s specifications exactly. You can use online catalogs and websites such as Rock Auto, which offer extensive vehicle-specific parts databases for brands like Jeep, BMW, and many others. These platforms allow you to search by your vehicle’s make, model, and engine size to find the correct components, including common parts like spark plugs.

What Training and Certifications Do Car Technicians Have?

Car owners often assume every auto repair technician has the same background, but that is not the case. Automotive service technicians follow different education paths, certification programs, and hands-on learning experiences. Understanding how automotive repair technicians are trained helps you make a confident decision when trusting someone with your vehicle repair

Do Rental Cars or Loaner Vehicles Come With the Repair Service?

The honest answer is that it depends on the type of service, the repair location, and your insurance policy. Rental cars and loaner options are handled very differently across many dealerships, insurance companies, and every auto repair shop or garage. Understanding how these options work ahead of time helps you plan, reduce stress, and avoid surprises while your vehicle is in the shop.

How Many Estimates Should I Get After a Car Accident?

At Re-Lux Collision, we help drivers make an informed decision every day by focusing on accuracy, safety, and quality repair rather than chasing numbers. This article explains how many estimates you actually need, when multiple estimates help, and when only one estimate is the smartest move.

Will I Get a Written Estimate for My Repairs? What Every Driver Should Know Before Approving Auto Body Work

A written estimate sets expectations for the entire repair experience. It outlines the specific work, projected cost, and repair plan so there is no confusion later. Without it, misunderstandings can happen quickly between the shop and the customer.

What Should I Do Immediately After a Collision Before Bringing My Car In

At Re-Lux Collision, we guide drivers through this situation every day. This article walks through the essential steps to take after a collision, written clearly and calmly, so you know exactly what to do before your vehicle ever arrives at our collision center.

Do You Offer a Warranty on Repairs? What Every Vehicle Owner Should Know

A warranty in collision repair is a form of consumer protection that applies to repairs performed on your vehicle. Unlike an oil change or routine maintenance service, collision repair addresses damage caused by an accident, which often involves major repairs and safety-related components. A warranty sets expectations for normal durability and outlines what happens if a product fails due to defects or workmanship issues.

What Are OEM Parts? A Complete Guide for Vehicle Owners After a Collision

OEM stands for Original Equipment Manufacturer. The phrase OEM stands for original equipment because these are the same parts that were installed on the vehicle when it was built. OEM refers to parts made by the car manufacturer or by a supplier working directly for that manufacturer. These parts are designed specifically for your vehicle’s make, model, and year.

Can You Match My Paint Color Exactly to the Original?

It is a disciplined process that combines tools, experience, lighting control, and expectations. At Re-Lux Collision, we believe honesty builds trust, and the goal is always a seamless, professional result that looks like the original paint in real world conditions.

Will My Insurance Cover the Repair Costs? What Drivers Need to Know Before Fixing Their Car

There is no single answer that applies to every car or every situation. Whether insurance will pay for repairs depends on your car insurance coverage, the type of accident or damage, and the terms of your insurance policy. Two drivers involved in a similar accident may have very different outcomes because their auto insurance coverage is different. Understanding your coverage ahead of time helps avoid surprises when repair costs appear.