Do Rental Cars or Loaner Vehicles Come With the Repair Service?

The honest answer is that it depends on the type of service, the repair location, and your insurance policy. Rental cars and loaner options are handled very differently across many dealerships, insurance companies, and every auto repair shop or garage. Understanding how these options work ahead of time helps you plan, reduce stress, and avoid surprises while your vehicle is in the shop.
How Many Estimates Should I Get After a Car Accident?

At Re-Lux Collision, we help drivers make an informed decision every day by focusing on accuracy, safety, and quality repair rather than chasing numbers. This article explains how many estimates you actually need, when multiple estimates help, and when only one estimate is the smartest move.
Will I Get a Written Estimate for My Repairs? What Every Driver Should Know Before Approving Auto Body Work

A written estimate sets expectations for the entire repair experience. It outlines the specific work, projected cost, and repair plan so there is no confusion later. Without it, misunderstandings can happen quickly between the shop and the customer.
What Should I Do Immediately After a Collision Before Bringing My Car In

At Re-Lux Collision, we guide drivers through this situation every day. This article walks through the essential steps to take after a collision, written clearly and calmly, so you know exactly what to do before your vehicle ever arrives at our collision center.
Do You Offer a Warranty on Repairs? What Every Vehicle Owner Should Know

A warranty in collision repair is a form of consumer protection that applies to repairs performed on your vehicle. Unlike an oil change or routine maintenance service, collision repair addresses damage caused by an accident, which often involves major repairs and safety-related components. A warranty sets expectations for normal durability and outlines what happens if a product fails due to defects or workmanship issues.
What Are OEM Parts? A Complete Guide for Vehicle Owners After a Collision

OEM stands for Original Equipment Manufacturer. The phrase OEM stands for original equipment because these are the same parts that were installed on the vehicle when it was built. OEM refers to parts made by the car manufacturer or by a supplier working directly for that manufacturer. These parts are designed specifically for your vehicle’s make, model, and year.
Can You Match My Paint Color Exactly to the Original?

It is a disciplined process that combines tools, experience, lighting control, and expectations. At Re-Lux Collision, we believe honesty builds trust, and the goal is always a seamless, professional result that looks like the original paint in real world conditions.
Will My Insurance Cover the Repair Costs? What Drivers Need to Know Before Fixing Their Car

There is no single answer that applies to every car or every situation. Whether insurance will pay for repairs depends on your car insurance coverage, the type of accident or damage, and the terms of your insurance policy. Two drivers involved in a similar accident may have very different outcomes because their auto insurance coverage is different. Understanding your coverage ahead of time helps avoid surprises when repair costs appear.
How Long Will the Repair Process Take? A Realistic Timeline From Collision Experts

While every vehicle and accident is different, the collision repair industry follows a structured repair process with predictable stages. Understanding those stages helps you know what to expect, why repairs take the time they do, and how a trusted auto body shop works to get you back on the road safely.
How to Save Money at an Auto Body Shop (The Smart Way)

It means avoiding costly repairs later by getting quality work done the right way. Auto body repairs involve more than fixing dents and scratches. They involve safety systems, structural integrity, and long term value. With thorough research and the right approach, you can control repair costs without sacrificing quality.
What Cost 1000 to Fix on a Car? A Real-World Breakdown

At Re-Lux Collision, we talk to drivers every day who are surprised by repair estimates, not because the work is unnecessary, but because they were never shown how the cost adds up. This guide explains the most common expensive car repairs, why they happen, and how to protect your vehicle, your safety, and your budget.
What Is the Average Cost for Auto Body Repair?

This guide explains average collision repair cost data, what impacts repair prices, and how to approach repairs confidently.